DATA PROCESSING EQUIPMENT REPAIRERS California Occupational Guide Number 152 Interest Area 5-D 1997
THE JOB
A modern computer system has a central processing unit and other equipment, such as remote terminals, high speed printers, graphics devices, and modems. DATA PROCESSING EQUIPMENT REPAIRERS do the important work of repairing this complex equipment and keeping the system in good operating condition.
Repairers spend a lot of their time doing preventive maintenance, following the manufacturer's recommended schedule and procedures. They check, clean, and adjust the mechanical and electromechanical elements, sometimes taking the whole computer system out of operation in order to complete the maintenance. Repairers also check the electronic equipment for loose connections, defective components, and faulty circuits. They can then locate and take care of problems that could cause the system to break down.
Even with preventive and diagnostic maintenance, the computer system may break down, and repairers have to quickly find and correct the problem. They use their knowledge of electronics theory and computer circuitry to analyze the problem, troubleshoot the system, and find the problems. Technicians usually have a number of sophisticated test instruments to run special diagnostic programs and help pinpoint breakdowns.
Although diagnosing problems with computer systems may be complicated, doing the actual repairs may be simply a matter of replacing a defective printed circuit board or soldering a broken connection. Repairers use various hand tools, such as needle nosed pliers, wire strippers, and soldering equipment to repair them.
Repairers often help install and get new computer systems ready. They hook up electrical connections between machines, test the new equipment and may lay cables. They also keep complete maintenance and repair records for each installation, keep parts inventories and order needed parts, fill out time and expense reports, and may give training and technical advice to the customer.
WORKING CONDITIONS
Most service repairers work for computer manufacturers or computer maintenance service companies. They make scheduled maintenance visits and handle emergency repairs which may include a lot of driving. In some cases, large systems are serviced by more than one repairer. Sometimes, when repairing a very big system, they may be stationed to work full-time at the client's site.
Repairers usually work alone. Some bending and lifting are involved; however, the job is not physically hard. Tools are usually supplied by the employer, but repairers are responsible for keeping them in good working order.
EMPLOYMENT OUTLOOK
The California Projections of Employment, published by the Labor Market Information Division of the Employment Development Department, estimates that the number of Data Processing Equipment Repairers in California will reach 14,730 by 2005, an increase in new jobs of 5,410 over the number there was in 1993.
There will also be an estimated 3,960 job openings due to people retiring or leaving the occupation. Added to the 5,410 new jobs expected, this makes for an estimated total of 9,370 job opportunities through 2005.
(These figures do not include self-employment nor openings due to turnover.)
Data Processing Equipment Repairers, with a growth rate of over twice the average for all occupations, ranks among the 50 fastest growing occupations in the State.
Growth in the computer and office machine industry continues to be strong. Technology is advancing and many new products are being developed.
WAGES, HOURS, AND FRINGE BENEFITS
The hourly wage for trainees ranges from minimum wage to $20.00 per hour. Experienced repairers earn wages between $7.50 and $20.00 per hour, while the hourly wage range for journey level goes from $8.00 to $26.00 an hour.
Most repairers work a standard 40 hour week, but many computer systems run 24 hours and repairers are often "on call" for emergencies. They usually get paid time and one-half for overtime and double time for holidays.
Fringe benefits usually include: paid leave for all major holidays; paid vacations and sick leave; medical, dental, and vision plans, and life insurance and retirement plans.
ENTRANCE REQUIREMENTS AND TRAINING
Most employers expect applicants to have a certificate or AS degree in electronics technology. Many of California's community colleges offer one-year certificate or two-year degree programs in electronics or data processing technology, as well as courses in related subjects. Training is also available through adult education programs, private technical schools and Regional Occupational Programs (ROP). Military or other technical training is also acceptable.
Data Processing Equipment Repairers are certified by trade associations; although not required, certified repairers may find it easier to get hired and qualify for promotions.
Repairers need analytical skills and the ability to work independently much of the time. They should be able to work from blueprints, diagrams, sketches, and verbal instructions. Because they work on small electronics components, some employers may require applicants to have color vision screening and manual dexterity evaluation.
ADVANCEMENT
Data Processing Equipment Repairers may promote to supervisory positions. With a bachelor's degree, they may become electronic or electrical engineers or go into management.
FINDING THE JOB
Job seekers should contact employers or answer want ads in local newspapers. They can also register with their California Employment Development Department Job Service Office. Associations for electronic technicians and repairers often provide job leads to members.
Many trade schools and colleges have career placement centers where employers list job orders and sometimes invite recruiters to hold in-person job interviews.
ADDITIONAL SOURCES OF INFORMATION
For certification, career, and placement information:
International Society of Certified Electronics Technicians 2708 West Berry Street, Suite 3 Fort Worth, TX 76109 TEL. (817)921-9101 FAX (817) 921-3741
Electronics Technicians Association 602 North Jackson Greencastle, IN 46135 (317)653-8262
RELATED OCCUPATIONAL GUIDES
Electronic Home Entertainment Equipment Repairers No. 34 Electrical & Electronics Engineering Technicians No. 60 Electronics Repairers No. 222 Office Machine Servicers No. 405 Instrumentation Technicians No. 485
OCCUPATIONAL CODE REFERENCES
DOT (Dictionary of Occupational Titles, 4th ed., Rev. 1) Assembly Technician 633.261-010 Electronics Mechanic 828.261-022
OES (Occupational Employment Statistics) System Data Processing Equipment Repairers 857050
Source: State of California, Employment Development Department,
Labor Market Information Division, Information Services Group,
(916) 262-2162.
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