OES Code: 531230

SAN DIEGO COUNTY

JOB KEY FOR ADJUSTMENT CLERKS

Adjustment Clerks investigate and resolve customer complaints concerning merchandise, service, billing, or credit rating. They examine pertinent information to determine the accuracy of customer complaints and responsibility for errors, and notify customer and appropriate personnel of findings, adjustments, and recommendations, such as exchange of merchandise, refund of money, credit to customer's account, or the adjustment of the customer's bill.

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PROJECTED ESTIMATES OF EMPLOYMENT (excluding self-employed)

Number Working in this Occupation --- Year --- 1995 2002		Percent Change	Increase/ Decrease	Additional Openings Due to People Chang- ing Occupations or Retiring	Sum of Increase/Decrease and Additional Openings
2,700	3,660	36%	960	200	1,160

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HOW TO FIND BUSINESSES MOST LIKELY TO HIRE ADJUSTMENT CLERKS IN SAN DIEGO COUNTY

The following are the types of firms that employ the most workers in this occupation within this county. They are listed in order from largest to smallest.

Industry Code (SIC)	Industry Title
4841	Cable & other pay television services
4513	Air courier services
6022	State commercial banks
5311	Department stores
4813	Telephone communications, exc radio-telephone
8062	General medical & surgical hospitals
7323	Credit reporting services
6021	National commercial banks
5045	Computer equipment & software, wholesale
2711	Newspaper publishers
5047	Medical & hospital equipment, wholesale
6141	Personal credit institutions
5712	Furniture stores
6162	Mortgage bankers & loan correspondents
7363	Temporary help agencies
2741	Miscellaneous publishers
5063	Electrical apparatus & equipment, wholesale
5651	Family clothing stores
2591	Drapery hardware, blind & shade manufacturers
3949	Sporting goods manufacturers, all other
5199	Nondurable goods, all other, wholesale
7372	Prepackaged software
5136	Men's & boys' clothing, wholesale

Look in the yellow pages of the phone book under the above or similar industry titles, or look in employer directories in libraries. Directories such as Business Prospector, California Services Register and those by chambers of commerce often list firms by Standard Industrial Classification (SIC) code.

California
Occupational Guide