OES Code: 531230

RIVERSIDE COUNTY

JOB KEY FOR ADJUSTMENT CLERKS

Adjustment Clerks investigate and resolve customer complaints concerning merchandise, service, billing, or credit rating. They examine pertinent information to determine the accuracy of customer complaints and responsibility for errors, and notify customer and appropriate personnel of findings, adjustments, and recommendations, such as exchange of merchandise, refund of money, credit to customer's account, or the adjustment of the customer's bill.

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PROJECTED ESTIMATES OF EMPLOYMENT (excluding self-employed)

Number Working in this Occupation --- Year --- 1995 2002		Percent Change	Increase/ Decrease	Additional Openings Due to People Chang- ing Occupations or Retiring	Sum of Increase/Decrease and Additional Openings
850	1,140	34%	290	60	350

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HOW TO FIND BUSINESSES MOST LIKELY TO HIRE ADJUSTMENT CLERKS IN RIVERSIDE COUNTY

The following are the types of firms that employ the most workers in this occupation within this county. They are listed in order from largest to smallest.

Industry Code (SIC)	Industry Title
4813	Telephone communications, exc radio-telephone
4215	Courier services, except by air
4213	Trucking, except local
5311	Department stores
5172	Petroleum & petroleum products, wholesale
5651	Family clothing stores
8062	General medical & surgical hospitals
4513	Air courier services
2451	Mobile home manufacturers
3841	Surgical & medical instrument manufacturers
7363	Temporary help agencies
5199	Nondurable goods, all other, wholesale
3354	Aluminum extruded product manufacturers
3089	Plastic product manufacturers, all other
7011	Hotels, motels, & tourist courts
7323	Credit reporting services
2761	Manifold business forms printers
3825	Electricity measuring instruments manufacturers
5722	Household appliance stores
5122	Drugs, proprietaries & sundries, wholesale
4212	Local trucking without storage

Look in the yellow pages of the phone book under the above or similar industry titles, or look in employer directories in libraries. Directories such as Business Prospector, California Services Register and those by chambers of commerce often list firms by Standard Industrial Classification (SIC) code.

California
Occupational Guide