OES Code: 531230

ORANGE COUNTY

JOB KEY FOR ADJUSTMENT CLERKS

Adjustment Clerks investigate and resolve customer complaints concerning merchandise, service, billing, or credit rating. They examine pertinent information to determine the accuracy of customer complaints and responsibility for errors, and notify customer and appropriate personnel of findings, adjustments, and recommendations, such as exchange of merchandise, refund of money, credit to customer's account, or the adjustment of the customer's bill.

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PROJECTED ESTIMATES OF EMPLOYMENT (excluding self-employed)

Number Working in this Occupation --- Year --- 1995 2002		Percent Change	Increase/ Decrease	Additional Openings Due to People Chang- ing Occupations or Retiring	Sum of Increase/Decrease and Additional Openings
5,240	7,370	41%	2,130	400	2,530

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HOW TO FIND BUSINESSES MOST LIKELY TO HIRE ADJUSTMENT CLERKS IN ORANGE COUNTY

The following are the types of firms that employ the most workers in this occupation within this county. They are listed in order from largest to smallest.

Industry Code (SIC)	Industry Title
4513	Air courier services
7374	Data processing & preparation services
5045	Computer equipment & software, wholesale
5112	Stationery & office supplies, wholesale
4215	Courier services, except by air
4813	Telephone communications, exc radio-telephone
6141	Personal credit institutions
4731	Arrangement of transportation of freight/cargo
4841	Cable & other pay television services
5065	Electronic parts/equipment, all other, wholesale
6021	National commercial banks
5047	Medical & hospital equipment, wholesale
8062	General medical & surgical hospitals
5712	Furniture stores
2711	Newspaper publishers
5063	Electrical apparatus & equipment, wholesale
5651	Family clothing stores
3089	Plastic product manufacturers, all other
7311	Advertising agencies
7363	Temporary help agencies
5043	Photographic equipment & supplies, wholesale
6321	Accident & health insurance

Look in the yellow pages of the phone book under the above or similar industry titles, or look in employer directories in libraries. Directories such as Business Prospector, California Services Register and those by chambers of commerce often list firms by Standard Industrial Classification (SIC) code.

California
Occupational Guide