Note: There are two tables of wages on this page. The first is by county or region, the second by metropolitan area.
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| County / Area | Year |
Entry Level: No Experience |
Experienced: New to Firm |
Experienced: 3 Years with Firm |
| Typical Wages* (Median) |
Typical Wages* (Median) |
Typical Wages* (Median) | ||
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| Contra Costa | 1997 | $6.00-16.10 ($8.00) | $6.00-19.10 ($10.00) | $7.50-28.70 ($13.00) |
| Sacramento & Yolo | ||||
| Union | 1997 | $9.30-17.30 ($13.30) | $9.90-19.20 ($14.60) | $12.40-21.10 ($16.80) |
| Non-Union | 1997 | $7.00-11.50 ($8.20) | $7.50-11.50 ($9.20) | $10.00-14.50 ($11.70) |
| San Diego | ||||
| Union | 1995 | $18.50-11.50 ($10.50) | $11.20-11.20 ($11.20) | $12.90-12.90 ($12.90) |
| Non-Union | 1995 | $5.00-13.10 ($9.10) | $8.70-15.50 ($10.70) | $9.20-19.20 ($13.10) |
| San Mateo | ||||
| Union | 1997 | $11.50-15.50 ($12.70) | $13.30-17.10 ($14.50) | $13.30-21.50 ($16.20) |
| Non-Union | 1997 | $5.70-14.30 ($9.50) | $5.70-14.30 ($11.70) | $8.00-17.20 ($13.60) |
| Ventura | ||||
| Union | 1997 | $8.40-17.50 ($13.10) | $10.10-17.60 ($13.30) | $11.70-20.00 ($15.90) |
| Non-Union | 1997 | $7.00-10.20 ($9.10) | $8.00-14.00 ($9.20) | $9.00-15.00 ($12.40) |
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* Median is the middle value - at least half the workers
earn the same amount or more, half earn the same amount or less.
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Source: California Cooperative Occupational
Information System
Labor Market Information Division,
Employment Development Department
WAGES FOR
CUSTOMER SERVICE REPRESENTATIVES - UTILITIES
1996
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| Metropolitan Area (County) | Average | Median * | Midrange ** |
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Los Angeles-Long Beach (Los Angeles) | $16.63 | $17.23 | $16.14-18.32 |
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Riverside-San Bernardino (Riverside & San Bernardino) | $15.08 | $14.92 | $13.61-16.91 |
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San Francisco (Marin, San Francisco & San Mateo) | $14.54 | $14.96 | $11.53-17.59 |
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San Luis Obispo-Atascadero-Paso Robles (San Luis Obispo) | $13.68 | $14.06 | $11.74-15.38 |
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* Median is the middle value - at least half the workers
earn the same amount or more, half earn the same amount or less.
** Midrange is what the middle 50 percent make - 25 percent earn the top end or more, and 25 percent earn the bottom end or less. | |||
Source: Occupational Employment Statistics Labor Market Information Division, Employment Development Department
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