OES Code: 531230

IMPERIAL COUNTY

JOB KEY FOR ADJUSTMENT CLERKS

Adjustment Clerks investigate and resolve customer complaints concerning merchandise, service, billing, or credit rating. They examine pertinent information to determine the accuracy of customer complaints and responsibility for errors, and notify customer and appropriate personnel of findings, adjustments, and recommendations, such as exchange of merchandise, refund of money, credit to customer's account, or the adjustment of the customer's bill.

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PROJECTED ESTIMATES OF EMPLOYMENT (excluding self-employed)

Number Working in this Occupation --- Year --- 1995 2002		Percent Change	Increase/ Decrease	Additional Openings Due to People Chang- ing Occupations or Retiring	Sum of Increase/Decrease and Additional Openings
40	50	25%	10	0	10

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HOW TO FIND BUSINESSES MOST LIKELY TO HIRE ADJUSTMENT CLERKS IN IMPERIAL COUNTY

The following are the types of firms that employ the most workers in this occupation within this county. They are listed in order from largest to smallest.

Industry Code (SIC)	Industry Title
4513	Air courier services
5311	Department stores
2063	Beet sugar refineries
4731	Arrangement of transportation of freight/cargo
4212	Local trucking without storage
2741	Miscellaneous publishers
5211	Lumber & other building materials dealers

Look in the yellow pages of the phone book under the above or similar industry titles, or look in employer directories in libraries. Directories such as Business Prospector, California Services Register and those by chambers of commerce often list firms by Standard Industrial Classification (SIC) code.

California
Occupational Guide